



EMPOWERED COUNSELING, LLC
Suzanne Crass, LPCS
CEO
I've always believed the most important thing I could do is listen to someone's story. I am not the blank slate therapist with the little couch you see in movies. Because I believe in the importance of building a genuine human relationship with you, I will bring my full self into the therapy office and want you to be able to do the same.
I work best with individuals who are tired of the way life is going currently and are ready to make some changes. Sometimes this means unhealthy relationships, feeling stuck in life, or living with trauma symptoms you no longer want to affect your day to day life. Let's unpack it all together and find the strategies that work to heal from the past hurts. I will help you to communicate better with your friends and family, teach skills to stay calm and manage heightened emotions, and advocate for yourself.
I have worked with adolescents and adults in private practice and school settings for 7+ years and am interested in helping you and your family take the next steps. I am nationally certified in Trauma Focused Cognitive Behavioral Therapy (TF-CBT) and have been trained in EMDR.
I can also provide supervision for LPCAs working towards full licensure.
Suzanne works primarily at the Conway office and provides telehealth sessions M-Th. Suzanne is licensed in North and South Carolina!


Leah Biango, LPCA
Life can feel heavy when old wounds resurface, relationships feel unstable, or the past keeps showing up in the present. You may know exactly what you want to change, or simply know that something isn’t working anymore. I work best with people who are curious about themselves, open to being challenged, and motivated to actively engage in the process. You don’t need to have it all figured out before you start. Together, we can explore what’s beneath the surface, work through the patterns keeping you stuck, let go of what no longer serves you, and create space for growth, change, and a stronger sense of who you are.
My approach is compassionate, but I’m also direct. I won’t simply nod along; I’ll help you notice patterns that may be keeping you stuck. I tailor therapy to what you need and I have a particular interest in complex trauma. When appropriate, I incorporate EMDR and IFS to help you process experiences at a deeper level and create lasting change.
Healing isn’t about “fixing” yourself. It’s about understanding yourself, making meaningful changes, and creating a life that feels more aligned with who you are and who you want to become. If you’re ready to invest in yourself and take an active role in creating change, reach out and let’s take the next step together.
Leah works at the Conway office and provides telehealth sessions M-F.
Mackenzie Hadley- Theobald LPCA
I work with adolescents and adults who may be feeling anxious, stuck, or unsure of their next steps in life. Many of the clients I support are navigating school or career challenges, women’s health concerns such as chronic pain or illness, or a sense that they’ve lost touch with who they are or who they want to become. With over seven years of experience as a school counselor, I offer a supportive, nonjudgmental space where clients feel truly heard and understood. My approach is solution-focused and collaborative, helping clients build coping skills, explore goals, and reconnect with their strengths. My hope is to walk alongside clients as they find their way back to themselves and move forward with greater clarity and confidence.
Mackenzie provides sessions primarily at the Myrtle Beach office and through telehealth on evenings and Saturdays.


Important Notes I
Empowered Counseling is now offering sessions in Conway, Myrtle Beach and through telehealth (secure video sessions). LPCS and LPCs are able to provide services to BCBS, Medicaid and self-pay clients, whereas LPCAs are able to provide services to Medicaid and self-pay clients only.
Send us a message to schedule a consultation call or get more information!
